Syed Jahanzaib Personnel Blog to Share Knowledge !

April 23, 2012

IBM Lotus Notes : Howto Change/Recover ID password

Recently, I forgot my lotus user password. There was no copy of ‘ID‘ file available in backup, So I was frustrated to get my mail account back. I searched all over the internet but couldn’t found any solution that worked for me.
Finally I applied the following method and was able to successfully get the ID password by create new ID while maintaining old mail file.

The logic is that You must register the user again with the same name. That way, a new user ID will be issued. This new ID will give access to the mail file.

1# Open Lotus Domino Admin Client, on People & Groups, Goto People.
Now search for the user , whom ID password you want to change . Double Click on it.
Note down all the info like email / user name / Short name. After making note, close it.

As showed in the image below . . .

.

2# Now Register a new ID by right click on People and select Register Person.
Register with exactly the same first name, middle name and last name.
Make sure you select Mail System to NONE.
THIS IS IMPORTANT. otherwise previous mail file will be overwritten with new file and all Emails will be lost.
As showed in the image below . . .

.

Now Goto ID Info
In Set ID File, select the destination where you want to save the new ID file. This file will contain the new password and will be used by the user.
As showed in the image below . . .

.

Now Register it. and you will see the following warning.

An entry with the specified person name ‘test1 test1/xxx’ is already in the Domino Direcotry. Update the entry?

Click YES to continue.
As showed in the image below . . .

.

3# Now again take user properties, and in mail tab.

As showed in the image below . . .

Save & Close.

.
Provide this newly created ID file to user, either replace it with the previous file available in C:\Program Files\IBM\Lotus\Notes\Data , OR user can manually change ID by selecting Other option in username , when Lotus Notes prompts for password

As showed in the image below . . .

.
.

Regard’s
Syed Jahanzaib

April 9, 2012

Lotus iNotes DWA: Unable to Open some Mails with Attachement [SOLVED]

From past one month we were having issue with Lotus iNotes (Domino Web Access) that some mails with attachments were not opening and displayed multiple errors while viewing using web access, on the other hand, they open properly via Notes client. We have Symantec Endpoint Protection Manager Server installed and all of our users have Symantec Client installed [Managed].

This issue was referred to IBM, and their engineers found out that a set of fields were being added to the emails. Those fields,

LastScannedVersion,
LastScannedVersionOID,
LastScanOID,
LastScanOIDCheck,

Which contained garbage that caused the emails to fail to open with messages indicating that they

failed due to an unterminated string.

The fields only apply to some emails with attachments,

The fun part is :> The effected emails open without any error in the Notes client. 

After considerable searching I’ve found out that Symantec Antivirus is the culprit. A feature was added in Notes (SEP) Auto-Protect to cache scanning results on attachments, so that emails with unaltered attachments could be sent without redundant scanning. The fields create no problems in the Notes client, but some (not all) emails with these fields cannot be read in DWA (Webmail iNotes).

I confirmed it by sending the effected mail twice, with and without Notes Auto-Protect enabled. The 4 effected fields were only found on the message where Auto-Protect was Enabled.

I solved it by disabling the ‘NOTES Auto-Protect’ feature on SEPM or client, so far I haven’t seen this issue reproducing again.

Reply From Symantec Support:

Subject: Fixed in the next maintenance build
We are fixing this issue in the upcoming SEP 11 ru7 mp2 build.
Our apology for the inconvenience caused.
Feedback response number WEBB8Q78WM created by Symantec Symantec on 01/04/2012

# REPAIR EFFECTED MAIL USING NOTES CLIENT AGENT

You can create an Agent to run on all mail files to repair the documents. to create agent follow the below procedure.
(But you must have IBM LOTUS DOMINO DESIGNER installed. You can download it from following link.
http://www.ibm.com/developerworks/downloads/ls/dominodesigner/ )

# Open your Notes Client

# Click on CREATE  >  AGENT
As showed in the image below . . .

# Now Type the Agent Name , and in RUN drop down menu, select FORMULA
As showed in the image below . . .

Now paste the following code in empty box.

FIELD LastScanOID := @DeleteField;
 FIELD LastScanOIDCheck := @DeleteField;
 FIELD LastScannedVersion := @DeleteField;
 FIELD LastScannedVersionCheck := @DeleteField;

As showed in the image below . . .

.

Save it by Goto FILE menu and select SAVE.

On your NOTES Clients, Select your effected mail message which is not opening in webmail. (You can also select ALL by pressing CTRL + A)

Open Action menu , and here you will see your newly created AGENT name, click on it to execute it. upon execution it will repair your mail file by removing four SEP fields from it, then this mail will open on webmail without any error.

As showed in the image below . . .

.

.

#DISABLING NOTES AUTO PROTECT FROM SEPM SERVER

You can also disable NOTES Auto Protect from Symantec Endpoint Protection Manager Server.
As showed in the image below . . .

.

 

More information can be obtained here.

www-10.lotus.com/ldd/nd85forum.nsf/DateAllFlatWeb/7579bdbad9ac26d1852578fd006314b9?OpenDocument

Regard’s
Syed Jahanzaib

March 13, 2012

IBM Lotus Domino Monitoring via MRTG

Filed under: IBM Related — Tags: , , — Syed Jahanzaib / Pinochio~:) @ 1:10 PM

Recently I was having trouble with Lotus Domino 8.5 Server regarding Mail Waiting / Mail Tracking. So I added VARIOUS Domino INSTANCES in MRTG to make its graphs available for Admin Persons to troubleshoot problem before they get savior.

Here is how to enable SNMP Agent on Domino. But first make sure you have installed SNMP service in Domino Server Windows and enable it properly by setting its community name and security setting to allow specific or all host to inquire snmp

Configure the Domino LNSNMP agent to run as a service:

Run the following commands in the Domino program directory.

First stop the service if it is already running – in a DOS prompt run commands :

d:\Lotus\domino\net stop lnsnmp
d:\Lotus\domino\net stop snmp

If the service is not already running you may see the error:

    System error 1060 has occurred.
    The specified service does not exist as an installed service.

Now add LNSMP as a service

c:\Lotus\domino\LNSNMP -Sc
( this command is case sensitive )

If it starts you will see :

    Service creation complete

Now start SNMP Service

c:\Lotus\domino\net start snmp
c:\Lotus\domino\net start lnsnmp

If it starts you will see :

    The Lotus Domino SNMP Agent service was started successfully.

Now Run these commands on Domino server console by navigating to SERVER / SERVER CONSOLE

load quryset

load intrcpt
load collect

Done.

From your MRTG Server (either Windows or Preferably Linux) You can inquire SNMP for Domino instances.
To query MIB/OID‘s, use the following.
http://www.mibdepot.com/cgi-bin/getmib3.cgi?i=1&n=NOTES-MIB&r=cai&f=notes.mib&v=v1&t=tree

For example:

root@linux:/mrtg# snmpwalk -v 1 -c   community_name   ip_address 1.3.6.1.4.1.334.72.1.1.4.6.0

This will inquire domino MIB for Number of  Waiting Mails and and you will get result like:

SNMPv2-SMI::enterprises.334.72.1.1.4.6.0 = INTEGER: 3

and its CFG for mrtg is as follow:

# domino Mail Monitoring (Mail Waiting Usage)
Title[domino.mailwait]:  DOMINO MAIL Srver Number of Mails Waiting for Delivery
PageTop[domino.mailwait]: <H1>domino - IBM DOMINO MAIL Server Mails Waiting for Delivery</H1>
Target[domino.mailwait]: 1.3.6.1.4.1.334.72.1.1.4.6.0&1.3.6.1.4.1.334.72.1.1.4.6.0:public@10.0.0.1
options[domino.mailwait]: growright, gauge, nopercent, integer
Unscaled[domino.mailwait]: ymwd
MaxBytes[domino.mailwait]: 100
YLegend[domino.mailwait]: MwailWaiting
ShortLegend[domino.mailwait]: No.
LegendI[domino.mailwait]: No.
LegendO[domino.mailwait]:
Legend1[domino.mailwait]: domino Number of Mails Waiting for Delivery
Legend2[domino.mailwait]:

And its MRTG Graphs result is as follows:

That’s how you can create MRTG for any instance for DOMINO :D

Cheer’s

Syed Jahanzaib

February 29, 2012

IBM DOMINO: Howto increase Mail Quota for Already Registered Users

Howto increase user mail quota who is already registered:

Open Domino Admin
Goto FILES  /  MAIL
on your right , Right click on user and select QUOTA
As shown in the image below . . .

Now click on User and set its database limit as per requirements.

 

For more info,

http://www.ibm.com/developerworks/lotus/library/domino-mail-quotas/

Regard’s

Syed Jahanzaib

February 21, 2012

IBM XSERIES SystemX3650 DASD Light Error !

Filed under: IBM Related — Tags: , — Syed Jahanzaib / Pinochio~:) @ 1:21 PM

Today, one of our IBM system3650X series server encountered an DASD error.

An orange Exclamation light turned ON and the server was not booting properly. This server have 2 HDD running in RAID mode. both HDD green lights were flashing properly which was showing that the HDD are in good condition. So I applied the Power Recycling solution and it worked like a charm :) .

Howto do Power Recycling / Cold Restart

# Shutdown the Server
# Remove Power cables (both) from power supply.
# Wait for 10 Minutes,
# Now plugin the power cables and turn ON the servers and you won’t see orange light :)

More information can be found here
http://www.google.com.pk/search?q=ibm+system+x3650+dasd+error&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

Regard’s

Syed Jahanzaib

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