Syed Jahanzaib Personal Blog to Share Knowledge !

April 23, 2010

Task ‘Microsoft Exchange Server’ reported error (0x8004010F) : ‘The operation failed. An object could not be found.’

Filed under: Microsoft Related — Syed Jahanzaib / Pinochio~:) @ 1:34 PM

When trying to Send/Receive from Outlook 2003 you may receive the following error:

Task ‘Microsoft Exchange Server’ reported error (0x8004010F) : ‘The operation failed. An object could not be found.’

error

CAUSE:

Outlook 2003 clients operating in cashed mode and earlier Outlook clients working in off-line mode use the Default Ofline Address book to check recipients on sending. Sometimes it can happen that Exchange does not build that address book properly, clients download an inoperable version of the offline address book which can cause the 0x800401F error.

SOLUTION:

Rebuild the default offline address list and download it to the client.

Here are step by step instructions on how to do it:

1) In Exchange System Manager go to Offline Address lists, right click the Default offline Address Book and select Rebuild.

rebuild

Wait for a while for your address book to rebuild. This will not disrupt your clients and usually can be done during normal working hours.

2) Download the new offline address book to your client

Select Tools/Send-Receive/Download Address Book

outlook_offline_address_book_download

In the dialog box that will appear clear the Download changes since last Send/Receive, and select Full Details

download_offline_address_book_dialog

This will force a full download. This might take a while for very large organizations or if you are on a slow link.

If you still experience this problem it might be that you have problems with Active Directory which may prevent Exchange to properly build the address books.

6 Comments »

  1. Another way to solve this problem is :
    In Outlook 2010, Go to the File Tab and click on Account Settings
    Click on the account you are having issues with and click on the “Change Folder” button at the bottom
    Pick Personal Folders\Inbox and hit OK. Click Send/Receive all.

    Comment by jenny — January 19, 2012 @ 11:57 AM

  2. nice article, thanks alot

    Comment by blacklist check — April 2, 2012 @ 11:10 PM

  3. HELP!!! This did not work :

    “Another way to solve this problem is :
    In Outlook 2010, Go to the File Tab and click on Account Settings
    Click on the account you are having issues with and click on the “Change Folder” button at the bottom
    Pick Personal Folders\Inbox and hit OK. Click Send/Receive all.”

    and now my OWA cannot see any personal files. How can I change it back to storing them inExchange?

    Comment by Al — March 21, 2013 @ 6:29 PM

  4. Hi Sir,
    Some days ago i was migrated the Domain controller from 2003 to 2008 R2 successfully but i am facing a problem with my MS Exchange Server 2007, i have change the dns in Exchange Server from OLD to New but exchange server still using OLD Global Catalog and Domain Controller, i checked from Server Configuration > Mailbox > Server > System Properties
    1. Domain Controller Server being used by Exchange
    2. Global Catalog Servers being used by Exchange

    due to this my some user’s outlook hangs and retrieve data from Exchange very slow.

    Please Help me…

    Comment by Irfan Alam — June 13, 2014 @ 2:32 PM

  5. […] Task ‘Microsoft Exchange Server’ reported error … – Apr 23, 2010 · When trying to Send/Receive from Outlook 2003 you may receive the following error: Task ‘Microsoft Exchange Server’ reported error (0x8004010F …… […]

    Pingback by Fix Microsoft Exchange Error An Object Cannot Be Found Windows XP, Vista, 7, 8 [Solved] — November 30, 2014 @ 2:28 AM


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