Syed Jahanzaib Personal Blog to Share Knowledge !

April 6, 2018

Veeam B&R 9.5 Update 3 Error: This Veeam Backup & Replication installation can not be updated automatically

Filed under: Microsoft Related, VMware Related — Tags: — Syed Jahanzaib / Pinochio~:) @ 2:32 PM

Recently when we tried to apply veeam B&R update 3 , we encountered following error …

This Veeam Backup & Replication installation can not be updated automatically. Please contact Veeam customer support for assistance with manual update.

vbr95up3 error.JPG

After some investigation it found that it can occur dueto either you are running trial or if you have problem with the license files. Therefore as a workaround to enforce Update Pack 3 which was required dueto requirement of addition of Esxi 6.5 Vcenter, I followed below steps …

Rename following files

VeeamLicense.dll > to > VeeamLicense.dll.old
[ available in C:\Program Files\Common Files\Veeam\ ]

veComLic.dll > to > veComLic.dll.old
[ available in C:\Program Files\Common Files\Veeam\Backup And Replication ]

Now run the Update Pack 3 and it will run smoothly.

v95up3

Once Done, execute Veeam , It may show license is invalid, just ignore and move forward, it may ask you to update component, just do it, when done, close the veeam.

Now go back to

  • C:\Program Files\Common Files\Veeam
  • C:\Program Files\Common Files\Veeam\Backup And Replication

You may see new VeeamLicense.dll veComLic.dll files, just remove them, (or rename them to.new) and rename the previous .old VeeamLicense.dll.old & veComLic.dll.old files to original names. (by removing .old from there names)

Now start Veeam again, & hopefully this time all will be fine.

 

v br 95 up3 final.JPG

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