Syed Jahanzaib Personal Blog to Share Knowledge !

June 19, 2018

IBM Lotus Domino/Notes Related Short Notes

We are using IBM Lotus Domino 8.5.3 / FP6 (Yep its decade old version, but we are still using it). Following are some short notes for personal reference.

Lotus Notes Client USER ID file location

Sometimes when we RESET user Lotus notes password on domino server, we have to delete file on user computer so that he can login instantly using new password. To delete user id file , goto

  • C:\Users\XXXXUSERXXX\AppData\Local\Lotus\Notes\Data

or Goto run and type


& enter , now goto APPDATA , Local , Lotus  , Notes  , Data , & here you can see file.


From domino administrator console issue following

# to exit domino

# Move mail boxes files (I had 2 mailbox to hold more mails)

Move & out of notes data dir via OS file explorer

Now start domino

Open old mail boxes and copy (valid) held messages into new one ….. if required

Reconfigure Lotus Notes Client (Old installation)

Method #1  [Quick]

Close Lotus Notes & rename the Lotus folder following located at


[Make sure to backup your ID file, sometimes it is required when you do reconfiguration of Notes Client & backup if file will come in handy]. In new lotus notes version starting from 8.5.3, there is no need for ID file, it auto copy from the server

Now start Lotus notes, and it will start the configuration wizard.

Cannot find external name: NAMESORTVIEWPO

  1. Open your inbox
  2. Select Actions – Folder – Upgrade folder design
  3. Choose “Automatic” and complete the process.
  4. Close/reopen mail.

This should fix your problem.

Lotus Notes TEMP location for opened saved files

Goto Start / type


and press ENTER. it will show you few folders. Look for folder name starting with “notesxxxxx” this folder contains all the temporary files.

Block extensions with Domino server builtin configuration …

Make sure if you are checking for different types of attachments that you use OR and not AND to build your list of rules.

  • i.e., When Attachment name contains .exe
  • OR When Attachment name contains .zip
  • OR When Attachment name contains .bat

You need to review the rule for exemple:

If your rule have:

(Block *.exe AND *.pif AND *.com) the rule will block only mails that have these 3 files in the same time.

but if you create the rule as:

(Block *.exe OR *.pif OR *.com) the mail rule will block any mails that have anyone of the file extensions specified.

I was not aware of it 😮  , damm

Set Lotus Notes as Default Mail Client in 8.5.x series

To set Lotus Notes as default email client, Open Notes Client click on

  • File
  • Preferences
  • Mail
  • Internet and check “Use Lotus Notes as my default e-mail program


Lotus Notes Default Browser Setting


  • IBM Lotus Notes – Release 8.5.3
  • Revision 20110916.0921 (Release 8.5.3)
  • Standard Version

Use Following

  1. Goto Files
  2. Preferences
  3. Web Browser
  4. & select ‘Use the Browser I have set as the default for this operating system’. Make sure to set default browser for the system in default apps.

notes default browser.JPG


  • IBM Lotus Notes – Release 8.5.3
  • Revision 20110916.0921 (Release 8.5.3)
  • Basic Version

use following

Open Lotus Notes, Edit your ONLINE location (You can do it , Goto Internet Browser, Select Other, and then browse it to chrome file location example

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

lotus web browser setting in basic version.PNG

Fixing Lotus Notes so the inbox opens by default

Ever opened up your mailbox in Lotus Notes and for some reason it opens up by default one of your sub-folders instead of your inbox?

Someone at work had this issue and I felt like banging my head against the wall trying to find a resolution. Anyone who has to help maintain Lotus Notes knows my pain. Considering that Notes is used by so many companies, the amount of help resources online is surprisingly few.

After much searching, I found the answer though on a vaguely worded post on IBM’s Lotus Notes forums that was over 3-years old. It really sounded like a last gasp guess by someone, but with no reply saying if it actually worked.

Which it did!

All you need to do is delete, move, or rename your bookmarks.nsf file from your local Notes client Data folder. The next time Lotus Notes starts up, the bookmarks.nsf file will be recreated and Notes will once again default to your inbox when your mailbox is opened.

Warning: Keep in mind that any other settings made to the bookmarks.nsf file will be lost. For example, any changes to the vertical toolbar on the left side will be gone. That is why the best policy is to backup bookmarks.nsf first. You have been warned.

IBM Sametime Does not Open ! (v7.5)

Fist try to upgrade with latest release, it will solve many issues !

Case # 1

Sametime Connect displays the splash screen but does not start.

Before performing an unnecessary re-installation of the Sametime client, try to resolve the issue by following these steps:

1. Close the Sametime application.

2. Locate the file C:\Documents and Settings\Administrator\IBM\RCP\Sametime\.metadata\plugins\\shelfmemento.xml.

3. Delete the file C:\Documents and Settings\Administrator\IBM\RCP\Sametime\.metadata\plugins\\shelfmemento.xml.

4. Restart the Sametime application.

5. If that does not help, delete or rename C:\Documents and Settings\Administrators\IBM\RCP\Sametime or
C:\Documents and Settings\”Username”\IBM\RCP\Sametime

If nothing works, remove same time, delete its leftover folders, restart, and re install the sametime client.


Lotus SameTime doesn’t start when launched

Short Description: Attempting to launch Lotus Sametime results in the application being highlighted in the taskbar but not getting to the splash screen or subsequently launching.

Problem:  In my case, TaskManager will show multiple copies of “rcplauncher.exe” are running but Sametime.exe is not. It appears to be a copy of the file %APPDATA%\Lotus\Sametime\.rcp.lock is…well…locked and preventing the application from launching.

To fix step by step:

Kill all instances of rcplauncher.exe

Remove the hidden attribute from %APPDATA%\Lotus\Sametime\.rcp.lock
delete or rename .rcp.lock (I’m not sure there are a lot of situations in which you would need to back up this file, but if you’re concerned, back it up).

Or run this from command line/as a cmd file:

Taskkill /F /IM rcplauncher.exe (for earlier versions of windows kill.exe may be necessary instead of taskkill)

attrib -a -h %APPDATA%\Lotus\Sametime\.rcp.lock

del /q %APPDATA%\Lotus\Sametime\.rcp.lock

if the file isn’t found and shows in explorer, check that the APPDATA environment variable is set correctly

“set |findstr APPDATA” should return

<users>\<your username>\AppData\Roaming

Lotus Traveler

After the inreasing usage of Android back in year 2013, I installed Lotus traveler (in 2014) so that android users can use IBM Verse mail app in there mobile to sync with office server.

Case#1 ,

JVM: Traveler: Lotus Traveler task did not respond within the allotted time frame (55,000 milliseconds) for action nameLookup and operation key

There is a database or connectivity issue on the server side. If you haven’t run the defrag on the Traveler (load traveler -defrag), do so now !

rvv bucket error

The error “RRV bucket is corrupt” can’t be repaired. RRV bucket means “Record Relocation Vector” table, and if this is damaged, then it can’t be repaired. Fixup, compact, updall and replace design all will fail and will throw the same error. The only solution is to replace with the last back up copy of database. RRV bucket becomes corrupt if the OS hangs, crashes or restarted at the moment when the Record Relocation Vector table is being updated.

Lotus Notes Sent emails are not saving under SENT folder [Added 08-January-2019]

Version: Lotus Notes 8.5.3 (FP6)



File | Preferences | User Preferences | Mail | Sending & Receiving

& look for option “Save copied of mail that I send”, It’s a DROP down menu, select ALWAYS , & ok

Lotus Notes Set Default Font/Size/Color for New Email Composing

  • Compose new email, , now change the text font and size you want to use as Default,
  • From the top menu, Select the text.
  • Open the Text menu and select Set Current Font as Mail Default.

Your new default font will appear in the next email you compose. It will not effect the current email composition.

Lotus Domino Server LOGGING level for console/mail routing

Set Config Log_Sessions=2

Set Config Log_MailRouting=40
  • If you set the Router log level to 40 (maximum output), you get everything. Server Connected, IP Address, Sender, Recipient, SMTP session
  • If you increase the Session log level to the option introduced back with 8.5.1, you get all of the information about a server/users connection: Name, Client Version Number, IP address and access type (eg: C=native client),

Lotus Notes Create FOLLOW UP

Create Follow Up Flags

Sometimes you may view a message and then want to flag it for further (or special) attention.  To remind yourself to return to the e-mail later, you may mark it with a follow up flag, which places an indicator next to the message in the Inbox.  In addition to the flag indicator, you may also set a reminder alarm to pop up at the time and date of your choosing.

Here are the steps for setting a follow up flag and alarm:

  1. Select the message or open it.
  2. Click the down arrow on the Flag button on the toolbar.
  3. Select Add or Edit Flag.
  4. Choose either Urgent Priority  , Normal Priority  , and Low Priority  .
  5.  This will determine the color of the flag indicator next to the message.
  6. Type a follow up action or note for yourself.
  7. Set a follow up date and time (if desired).
  8. Turn on the alarm if you want a pop-up reminder before the time and date set.
  9. Click OK.

There is a follow up column in your Inbox view by which you may sort your follow up flags.  Lotus Notes will place all messages with follow up flags at the top of the list.

When you are finished with a follow up task and want to clear the follow up flag, select the message, click the down arrow on the Flag button again, and select Remove Flag.

Lotus Traveler on iPhone 7

Lotus EXPORT all users details

Goto File > Open > Lotus Notes Application

A new browser window will open, in LOOK IN , seelct your server, & select names.nsf (your Company Directory, ex: XYZ Direcotry), & click OPEN

Now your DIRECOTRY will be displayed,

From file Menu, goto CREATE > VIEW,
A new window will appear,
in VIEW NAME, type any name like XYZ_ALL_EMAIL_ADDRESSESS,
in VIEW TYPE, select PRIVATE, & click “SAVE & CUSTOMZIE”,
new View windows will appear, in this view , click on return ARROW icon, (left side), and directory contact with some info will appear,

Right click on column window , and select APPEND NEW COLUMN

From Lower Right Window, Select FIELD,
You will lot of options, find and select INTERNETADDRESS
and click on Return Arrow on top left ,
You will see all Users Internet Email Addresses,
From this view you can delete any unnecessary column you dont want to see / export

Now to export them in file, Goto FILE / EXPORT, Enter file name, and select TABULAR TEXT in SAVE AS option,
, it will then ask you to select options for Export, do the needful and click OK

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