Syed Jahanzaib Personal Blog to Share Knowledge !

April 23, 2012

IBM Lotus Notes : Howto Change/Recover ID password

Recently, I forgot my lotus user password. There was no copy of ‘ID‘ file available in backup, So I was frustrated to get my mail account back. I searched all over the internet but couldn’t found any solution that worked for me.
Finally I applied the following method and was able to successfully get the ID password by create new ID while maintaining old mail file.

The logic is that You must register the user again with the same name. That way, a new user ID will be issued. This new ID will give access to the mail file.

1# Open Lotus Domino Admin Client, on People & Groups, Goto People.
Now search for the user , whom ID password you want to change . Double Click on it.
Note down all the info like email / user name / Short name. After making note, close it.

As showed in the image below . . .


2# Now Register a new ID by right click on People and select Register Person.
Register with exactly the same first name, middle name and last name.
Make sure you select Mail System to NONE.
THIS IS IMPORTANT. otherwise previous mail file will be overwritten with new file and all Emails will be lost.
As showed in the image below . . .


Now Goto ID Info
In Set ID File, select the destination where you want to save the new ID file. This file will contain the new password and will be used by the user.
As showed in the image below . . .


Now Register it. and you will see the following warning.

An entry with the specified person name ‘test1 test1/xxx’ is already in the Domino Direcotry. Update the entry?

Click YES to continue.
As showed in the image below . . .


3# Now again take user properties, in mail tab you will see something like below image

As showed in the image below . . .

Select Notes  in mail system.
Now define path to user mail file , for example mail\ttest1

Save & Close.

Provide this newly created ID file to user, either replace it with the previous file available in C:\Program Files\IBM\Lotus\Notes\Data , OR user can manually change ID by selecting Other option in username , when Lotus Notes prompts for password

As showed in the image below . . .


Syed Jahanzaib


  1. […] Syed Jahanzaib Blog […]


    Pingback by IBM Lotus Notes : How to Change/Recover ID password | Jon Bland — October 24, 2012 @ 4:35 PM

    • Awsome man.. its really worked i had same problem .. Thanks you for share it.


      Comment by Rizwan — December 2, 2013 @ 1:15 PM

  2. Hy.. No doubt your snapshots worked well. i recovered the password with the help of these snapshots.


    Comment by Jenny Lembert (@jennylembert) — December 31, 2013 @ 9:55 AM

  3. Hy Syed, the only problem with this solution is encrypted emails. If the user in question regularly encrypts emails, the new ID file will not be able to open them


    Comment by Dave Rendle — November 14, 2014 @ 7:50 PM

  4. Very well explained solution of recovering the password. Moreover the snapshots makes it more easier to understand the whole recovery process. Thanks a lot for this very helpful post.


    Comment by Andrew Scott — February 1, 2015 @ 3:51 PM

  5. Thank you so much for this tutorial. It save my job.


    Comment by Jditto — February 2, 2016 @ 3:26 PM

  6. Thanks Syed….the easy method to recover forgot password……


    Comment by Kanchan Chaudhuri — June 29, 2016 @ 11:59 AM

  7. This article is a huuuuge help! Thanks! I owe you big time.


    Comment by Gábor Neusch — July 19, 2016 @ 6:17 PM

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