Syed Jahanzaib Personal Blog to Share Knowledge !

February 4, 2013

Lotus Notes 8.5 hangs at Splash Screen after Entering Password


Today morning I faced problem in Lotus Notes Client (8.5.2) that after entering password, it hangs on Splash screen on

Loading . . . .Please wait

and it loops forever , or some times it exit automatically after entering password.
As showed in the image below . . .

lotus.

I did the following to resolve it.

First try this quick fix.

Open Task Manager and end all the notes related tasks, e.g

notes2.exe
nlnotes.exe
rcplauncher.exe

Now try to launch Notes Client again, if it showed the same issue of hanging, then proceed with the following FIX.

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-

Open Task Manager and end all the notes related tasks, e.g

notes2.exe
nlnotes.exe
rcplauncher.exe

Now Delete all the contents in the folder \Program Files\IBM\Lotus\Notes\Data\workspace

 

(For Win7 64 Bit)
C:\Program Files (x86)\IBM\Lotus\Notes\Data\workspace

(For Win7 32 Bit)
C:\Program Files\IBM\Lotus\Notes\Data\workspace

 

As showed in the image below . . .

delete.

Now restart Lotus Notes client. Hopefully it will start without any issue this time 🙂

 

TIP:

[You can also rename the workspace folder to some other name like workspace.old1 and restart lotus notes, it will recreate the fresh folder and files again]

Always try to use latest version of Lotus Notes client with its FP. As of writing the last version of notes client (in 8.x series) is 8.5.3 with FP3 available. (July  2013)

 

Regard’s
Syed Jahanzaib

%d bloggers like this: